SERVICE STAFF
Service staff recruitment
THE VOICES
Staff comments
An environment full of possibilities
I enjoy working with people who love service and interact with customers every day. Because it is a new store that opened in November last year, it is an environment where we can actively challenge new things, and I myself am working hard every day by setting new goals and making use of my experience at the previous store! I was involved with many members who never say "NO" and continue to face customers thoroughly, and before I knew it, I had been obsessed with service for more than three years. It's all "for the customer." There is no manual for service, so I think it's because it is stimulating to think about and practice services that make customers smile in my own way every day. It's a very warm place where you can not only hone your service skills, but also feel the fun and reward of working at ONETEAM. You won't know until you come! If you are even a little interested, please come! We look forward to seeing you with a big welcome.
・From November 2023
・Working hours: 11:30-21:00
Bringing happiness and excitement to people all over the world
On average, over 1,000 people visit the restaurant every day, and we have many customers from not only Japan but also overseas. It's a wonderful place where we can provide service and value that is tailored to each individual! The members are like a second family to me, they are all warm, energetic, and the best members who care about many things! I am proud to work in a restaurant that can provide delicious food, a wonderful space, and great service to many customers, and I think it is an environment that allows me to develop my own human skills and makes me realize the important things many times! I am sincerely looking forward to the day when I can work with you all in this wonderful place!
・From November 2023
・Working hours: 14:00-23:00
FEATURES
The appeal of the job
01
Working in a top-class restaurant
Plan-Do-See has expanded to over 30 restaurants, including one that has been awarded a Michelin star, and will use that quality and know-how to create the best restaurant and cuisine. This will be an experience that can only be gained by relocating and launching a large-scale restaurant.
02
Towards a hospitality professional
We operate a number of historic and prestigious buildings, including the Oriental Hotel Kobe, which has been welcoming important people for a long time, Nagoya's 400-year-old restaurant Kawabun, and Akasaka Prince Classic House, a state guest house that has been loved for over 50 years. We provide the perfect stage for those who want to perfect their hospitality.
03
A performance that makes use of language skills
We welcome customers from all over the world who come for various purposes. At some stores, over 60% of our customers are from overseas. We welcome them with warm hospitality that is unique to Japan.
04
The challenge of product development
Menu development and service improvements are led by the staff members closest to the customers, regardless of seniority or age, and involve in the development of various products.
WORKS
Restaurant staff job
WAITER
Once seated, you will assist customers by taking orders, making menu suggestions, and serving food and drinks.
Sommelier
We will guide you through wine. If you have a sommelier qualification or are aspiring to become a sommelier, please apply.
RECEPTION
We coordinate which seats to show customers to while checking the reservation status and visit status. We also escort customers to their seats.
Bar Makeup
If you are interested in being a bartender, you can also work behind the bar making drinks.
Menu Development
We think about what our customers want and work with our kitchen staff to evolve our menu every day.
promotion
Regarding attracting customers via social media and restaurant websites, we assign staff members to handle this.
PROGRAM
Systems, mechanisms and environment
The Plan-Do-See Group continues to enhance the value of neighborhoods and provide the most comfortable spaces.
What is most important to the success of this work is the people who work there.
An environment with a place and system that allows employees to feel more motivated and motivated every day at work.
And there is culture at Plan-Do-See.
Results-based
Fair evaluation system
At Plan-Do-See Group, we do not focus on seniority or experience, but rather evaluate members fairly based on their achievements and contributions to the team, and this is reflected in their salary. In order to ensure fair evaluation, we only have a minimum number of vertical positions.
SALARY IS LINKED TO ABILITY
DOING (skills) BEING (way of being/approach to work)
Ability evaluation on two axes
Have a goal setting interview with your direct supervisor once every six months
・Evaluation of achievement rate against set goals
・Other quantitative evaluations given to individuals
More freedom in how you work
In-house side job system
In addition to the work you are primarily responsible for,
This is a system in which you can take on other work as a side job.
It is optional, so there is a separate program for members who want to participate.
You will be paid and will work on this as a side job.
Example: Store development, design, personnel, etc.
It's an opportunity to develop your career and broaden your horizons.
example
- Ski Resort Developer
✕ Restaurant staff - New Hotel Development
✕ Restaurant staff - In charge of redevelopment of a long-established restaurant
✕ Restaurant staff - In charge of human resource training in Southeast Asia
✕ Restaurant staff - New graduate recruitment training officer
✕ Restaurant staff - In-house magazine editorial department
✕ Restaurant staff - Karuizawa Whisky Revival Project
✕ Restaurant staff - Uniform Design Project
✕ Restaurant staff
PLACES
List of affiliated stores
Creating a flow of people,
Increase the value of the city
At Plan-Do-See group stores, each space you choose has its own history and story that can only be told at that place.
By carrying on that story to the present and creating a store that symbolizes the town, we hope to attract more people and liven up the town.