RESTAURANT STAFF
Restaurant staff recruitment
FEATURES
The appeal of the job
01
Hospitality with "editing power" that deals with each individual
What we value is the mindset of thinking carefully about "what will make the customer in front of us happy." We sense the customer's facial expressions and unspoken signs, and create a time that is just for that person. It is a profound job that requires "editing skills" rather than a manual.
02
A learning environment where you can work alongside professionals
Kumamoto Hotel Castle employs service professionals with extensive experience and qualifications that are proof of first-class customer service. It provides an environment where you can learn genuine techniques, manners, and consideration through practice.
03
A performance that makes use of language skills
The number of foreign visitors to Kumamoto is increasing every year. There are many opportunities to deliver the warm hospitality that is unique to Japan, while being considerate not only to language but also to different cultures and values.
04
The challenge of product development
This is a workplace where you can utilize the insights and ideas of staff members and reflect them in daily service and new dishes. There is a culture where suggestions are welcomed regardless of seniority or position, and you can feel the joy of your ideas leading to "making someone happy."
WORKS
Restaurant staff job
WAITER
After customers arrive at the restaurant, you will explain the menu, take their order, and serve them food and drinks. Your job is not just to serve food, but to maintain a good relationship with customers and create a comfortable atmosphere.
Sommelier
We will provide suggestions and services for drinks that go well with food, with a focus on wine. We provide an environment where those who already have a sommelier license, as well as those who are aiming to obtain a license, can grow through practice.
RECEPTION
We will carefully prepare the most suitable seat for each customer, taking into account the reservation and visit situation. The role of escorting customers from the time they are greeted to their seat is an important role in creating the first impression of the restaurant.
Bar Makeup
At the bar counter at El Dorado, we serve cocktails and wines tailored to each customer. This is a place where those who aspire to be bartenders or are interested in drinks can learn both customer service and techniques.
PROGRAM
Systems, mechanisms and environment
The Plan-Do-See Group continues to enhance the value of neighborhoods and provide the most comfortable spaces.
What is most important to the success of this work is the people who work there.
An environment with a place and system that allows employees to feel more motivated every day at work,
and there is culture at Plan-Do-See.
Results-based
Fair evaluation system
At Plan-Do-See Group, we do not focus on seniority or experience, but rather evaluate members fairly based on their achievements and contributions to the team, and this is reflected in their salary. In order to ensure fair evaluation, we only have a minimum number of vertical positions.
SALARY IS LINKED TO ABILITY
DOING (skills) BEING (way of being/approach to work)
Ability evaluation on two axes
Have a goal setting interview with your direct supervisor once every six months
・Evaluation of achievement rate against set goals
・Other quantitative evaluations given to individuals
PLACES
List of affiliated stores
Creating a flow of people,
Increase the value of the city
At Plan-Do-See group stores, each space you choose has its own history and story that can only be told at that place.
By carrying on that story to the present and creating a store that symbolizes the town, we hope to attract more people and liven up the town.